We have had several issues come into play when moving in and even after, however everyone has been extremely helpful and kind. Maria and Stacey are very knowledgeable and understanding to make sure you leave the office informed and feeling comfortable. Stacey even helped bring my dog home when she got out of the apartment! To say the staff is caring would be an understatement. The main maintenance woman, Michelle, is astonishing. She has been so kind and timely with getting things fixed, making sure the job gets done right and paving way as a woman in a male industry. No place is perfect, and we have had our fair share of bumps in the road but at least their is quality people here everyday, looking out for my family and I. Thank you Waterstone team for all you do!